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Unable to load borrowed (library) books into digital editions.

February 12, 2015, 1:40 pm
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I have a Mac with OS X 10.10.2 (Yosemite).  I am running Digital Editions 4.0.3.  The same problem also happened on Digital editions 4.0.2.

 

I have signed into Digital editions with my Adobe ID and can see all of my books (I migrated from a PC).  However, I cannot open any new borrowed (library) epub books in digital editons.  The error message I get is Error getting License. License Server Communication Problem: E_ACT_NOT_READY

 

I have tried signing out of digital editions.  In the older (4.0.2_ version I was able to do this, sign back in again, but still had the same problem (same error message).  In the newer digital editions when I try to erase authorization information, I get the error message Unable to erase authorization information.  Please try again after some time.

 

I am pretty sure this a mac-only problem as it works perfectly well and I am able to add borrowed books etc on my PC.  I am new to mac so maybe I am missing something obvious....but from reading other things it seems like this is a long-standing issue.  Any help?

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download and open epub files

August 25, 2012, 2:22 pm
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What program do I need to download and open epub files?

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how can i add a cover on my pdf ebook ?

January 25, 2010, 1:42 pm
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how

can i add a cover to a pdf file for ebook i have made the pdf and the cover already but cant get them together as one

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unable to erase authorisation. please try after some time

February 18, 2015, 1:58 pm
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spent the last few hours trying to get ADE v4 to work every time i download and .acsm file ADE activation error ... i tried to erase authorisation and  but keeps getting a error message "unable to erase authorisation. please try after some time"

activation issues yet i cant deactivate??

 

any help would be appreciated

 

thanks

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E_ADEPT_NO_TOKEN

June 26, 2013, 2:21 pm
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Error appears when trying to download ebook to digital reader

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How to deactivate/deauthorize a device

November 2, 2008, 6:02 pm
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Hello.

I just recently bought a new computer and I would like to share/transfer my e-book collections from my old one to my new computer. I am using Adobe Reader 7 to read my digital editions in my Mac computer. However, when I try to activate my new computer, I have a message saying that I am over the limit of activated devices. When I look at my activated devices, it looks like 5 of them are the same computer. I think what happens is that I have to re-boot (re-format) my computer couple of times when it is having a problem consequently, I have to activate Adobe Reader on the same computer a couple of times. Is there a way that I could de-activate a device (delete 4 of those activations) so I have a free space to activate my real computer?

Also, I installed Adobe Digital Editions 1x5 in my old computer, and the Digital Editions from my Adobe Reader doesn't recognize my e-books. I am not sure what is happening?

Any help would be greatly appreciated.

Jane
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E_ADEPT_DOCUMENT_TYPE_UNKNOWN. No puedo abrir los libros comprados esta pasada tarde

May 9, 2015, 5:19 pm
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E_ADEPT_DOCUMENT_TYPE_UNKNOWN. No puedo abrir los libros comprados esta pasada tarde

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How do I merge two adobe accounts into one or simply delete one of these accounts?

September 11, 2012, 9:50 am
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Sometime ago I set up an Adobe Digital account when I was reading eBooks from the Library. I decided it was too cumbersome carrying a lap top around to a read a book so I had not used the account in quite some time.

 

I was given a kobo reader as a gift and as I downloaded and purchased a book it was not loading correctly in the kobo. The id in the kobo is different than the Adobe ID I originally set up. I was receiving a server error upon opening Digital Reader. I am guessing here but I believe it may be related to the Adobe Digital ID I have. With this in mind I removed the Digital Reader software, set up a new account and reinstalled the Digital Reader but it loaded my previous ID. I searched for a solution to deactivate one of them and saw a reference to emailing support but link did not take me to an e-mail address that I could see.

 

Please provide the best way to fix this issue. Reading books on these devices should not be this complicated and this entire 2 day process has been very frustrating to say the least. Please provide the exact steps to deactivate an account and set up the software with the new Adbobe ID I created.

 

Thank you

 

Keith

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I have downloaded the digital editions software from adobe, and now I have downloaded an etext for one of my classes and it wont open through digital editions because it says "error check authorization". even though it says i have successfully authorized

May 12, 2015, 12:28 pm
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i could really use some help so I can get the work from my class done.

 

I have downloaded the digital editions software from adobe, and now I have downloaded an etext for one of my classes and it wont open through digital editions because it says "error check authorization". even though it says i have successfully authorized my computer under my adobe Id. So what do I do to get it to work?

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I've had ADE for a long time. recently upgraded to 4.0 and realized I wasn't "authourized".

May 11, 2015, 4:43 pm
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Going through the computer authorization process and am getting this error: "Activation Server Error. code: E_AUTH_NOT_READY. It says to click try again, which I do, but then the same thing happens over and over. Thanks

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Maximum Number of Authorizations

March 12, 2011, 6:20 pm
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Once again my Digital Editions account has reached maximum number of authorizations. Every time my e-reader has a problem and I need to reset it, Digital Editions needs to re-authorize. Who and how do I contact to have this reset?

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Cannot print workbook!

March 28, 2012, 11:12 am
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I purchased a workbook in pdf. Turned out I needed to download Adobe Digital Editions to read this book. Now I cannot print pages as the print button is greyed out. Seriously!!! It's a "WORKBOOK"!!! I tried looking for help on the ADE's website & found nothing unless it was for a product that was purchased from them.

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ADE authorization problem

May 13, 2015, 9:47 am
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Hello, I just downloaded ADE . I entered my ID , password, and gave authorize . Since then, I'm still not authorized and not quit. You do not know where he could be the problem?

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Trouble adding epub and pdf files to Kobo Glo

October 22, 2013, 8:39 pm
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Hi there,

 

I've recently downloaded some epub and pdf ebooks that I want to add to my kobo glo.  I'm using a macbook pro computer with OS 10.7.  I've searched online forums that tell me that I can just drag and drop pdf and epub files on to the KOBOereader that pops up in my devices.  I have done this and ejected the kobo but when I power it up these ebooks are apparently no where on the device.  I then followed the instructions on how to add ebooks using ADE 2.0.  I authorized my computer to read adobe DRM files under the same email that I set up my kobo with.  I plugged in my kobo glo and clicked on connect and the device is recognized in ADE.  I authorized the device and drag-and-dropped the files on to the ereader.  They apparently transferred over fine and when I open the device in my finder window  I see the digital editions folder that contains the files.  I eject the device and power up but the files stll do not appear in my library on the ereader.  The only files that appear are the ones that I have bought from the Kobo desktop store and loaded on to it through the Kobo desktop app.  I also want to note that I do not see the ebooks that I have purchased from kobo on the device when I click on it in ADE.  Any help as to fixing my problem is greatly appreciated.

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cannot authorize my device with adobe id

May 6, 2015, 1:46 pm
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I cannot seem to authorise my computer or device with the email and password that I registered from the beginning.

The message reds: "You can only authorize this computer with as Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again."

I only have this one Adobe ID I've always used.....

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Out of solutions to E_STREAM_ERROR problem

July 14, 2013, 8:36 am
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I have been searching the forum (and the internet as a whole) for a solution to my problem and, so far, no luck.

 

I have repeatedly tried to download .acsm files from the ebrary website and each time receive the following error message:

"Error getting License. License Server Communication Problem: E_STREAM_ERROR"

 

Solutions I have tried:

Replacing ADE 2.0 with ADE 1.7.2 (received the same message)

Using Internet Explorer instead of Google Chrome

Disabling all firewalls

Deauthorizing and Reauthorizing account in ADE

Uninstalling and reinstalling ADE

 

 

I am using Windows 7 and running Adobe Digital Editions 2.0, downloading through Google Chrome.  I am doing all of this from Dakar, Senegal, if there is a chance that makes a difference, using internet run off of a USB key.

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Authorisierung in Digital Editions

July 8, 2013, 8:45 am
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Ich habe einen neuen Laptop, der alte mit der Authorisierung in Adobe Digital Editions ist kaputt. Wenn ich ein E-Book auf das Lesegerät

kopieren will, ist das nicht möglich, weil ich den neuen Computer mit der alten E-Mail Adresse nicht authorisieren kann. Kann man mich zurücksetzen oder welche Lösung gibt es?

 

Vielen Dank und viele Grüße

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How can I change computer authorization after two Adobe IDs have been merged together?

May 21, 2008, 7:46 am
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This asks for your help!
How can I change computer authorization after two Adobe IDs have been merged together? Or how can I uninstall the software to get the opportunity for a new computer authorization (using the merged ID/new Adobe ID). Neither German Customer Service nor their technical peers could help and their idea to clean the registry and all the temp files did not work either......Pleaese help!!
Regards,
JGS

P.s. Up until now, I can not recommend to use the software and to buy expensive e-books.
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Unable to load borrowed (library) books into digital editions.

February 12, 2015, 1:40 pm
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I have a Mac with OS X 10.10.2 (Yosemite).  I am running Digital Editions 4.0.3.  The same problem also happened on Digital editions 4.0.2.

 

I have signed into Digital editions with my Adobe ID and can see all of my books (I migrated from a PC).  However, I cannot open any new borrowed (library) epub books in digital editons.  The error message I get is Error getting License. License Server Communication Problem: E_ACT_NOT_READY

 

I have tried signing out of digital editions.  In the older (4.0.2_ version I was able to do this, sign back in again, but still had the same problem (same error message).  In the newer digital editions when I try to erase authorization information, I get the error message Unable to erase authorization information.  Please try again after some time.

 

I am pretty sure this a mac-only problem as it works perfectly well and I am able to add borrowed books etc on my PC.  I am new to mac so maybe I am missing something obvious....but from reading other things it seems like this is a long-standing issue.  Any help?

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How can i resset my Adobe ID Authorizations?

May 14, 2015, 6:42 am
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I can't authorize my new device, whem I try it, I give an informatiom that too many devices are athorized in my Adobe ID, but I have unauthorized alll of them and the refuse to authorize persists. I read in a Adobe Editions forum that I may have my Adobe ID resseted to solve this problema, but I can't find a place in Adobe Web Site to do this. Can anyelse help me?

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