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Problem with authorising my computer to download an e-book

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At the stage where I have to get authorisation for my computer, I am unable to continue. Upon clicking the the authorise button, either of the two messages will appear:-

1) Adobe Digital Editions informs me that "An error has been detected: Connection Error: Digital Editions could not connect to the activation server / Please make sure you are connected to the Internet / To retry, click the Try Again button.

NB: This is the case whether I try to get authorisation with or without creating an ID. The result is I get to the same window prompting me to "Authorise Your Computer". For the avoidance of doubt, I AM CONNECTED TO THE INTERNET when I try to perform these functions.

2) Upon clicking the authoise button, there is a blank screen. I normally wait about a minute and if nothing happens then I close the blank screen. Upon doing so, a message appears "Adobe Digital Editions 4.0 has stopped working: A problem caused the program to stop working correctly. Windows will close the program and will notify you if a solution is available."

Can anyone out there provide a solution?

Thanks in advance,

Stela


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