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How do I overcome this problem authorizing my Kobo e-reader?

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When I click-on "Authorize Device" I get the following message: 'This computer is authorized without an Adobe ID' despite me having one.

 

When I then click-on create Adobe ID it takes me to the page with my existing Adobe ID.

 

When I enter my existing Adobe ID & password a message tells me I have no internet connection, when I do.

 

I'm going around in circles.

 

Please advise anyone.

 

Thanks


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